Shipping and Destinations
1. Canada and USA.
All products are available through the online checkout for the store on this website.
To purchase cosmetics in the EU, please contact Anna Lazarska at Perfect Mood Board (Poland). This is an independent store, with inventory, shipping destinations, taxation, and all other policies determined solely by Anna.
Fabric Colour Sets and Neutrals Sets and the paperback book can be shipped by to EU/UK and Scandinavian addresses. Please contact me (Christine) by email at email@example.com to arrange purchase.
Due to EU/UK tax and customs regulations, e-books and cosmetics may not be purchased from the online store or by email.
3. Other global locations:
For AU, NZ, and Japan, shipping for all products has been reliable in the past and items arrive on time and intact. Due to distance, powder cosmetics cannot be replaced free of charge if they arrive in a damaged condition, although this has never been the case to date. To arrange purchase, please reach out by e-mail to firstname.lastname@example.org.
Purchase of digital products (e-books) is unavailable to these locations.
From experience, shipping to other locations, including South America and India, may result in parcels being lost, despite tracking services.
Shipping Options and Delivery Times:
1) Canada Post Expedited Parcel, from Prince Edward Island (PEI), Canada.
Delivery: 5-21 business days, depending on distance and time of year.
1) Small Packet Air (Untracked). Parcels cannot be tracked once they have shipped. This has been the only shipping method for several years and all parcels arrived to their destination as long as the address label was correct and complete and a delivery mailbox is available. You will receive an email notification within 3-4 days of placing the order to indicate that it has shipped. Please check your Junk/Spam folder if you have not received the email within this time frame.
Delivery: 10-30 business days is possible, with 12-16 days average. Between Nov. 15 and Jan. 15, delivery times of 6-8 weeks are expected.
2) Tracked Packet Air. This option is available at checkout and includes tracking information.
Delivery: 10-21 business days is average. Between Nov. 15-Jan.15, delivery time of 4-6 weeks is possible. Please note that delivery time estimates freeze once parcels enter US Customs and predictions regarding their release are not possible.
Shipping options depend on parcel size, weight, and destination. Once the package is prepared and has a mailing address, I will reply in our email conversation with available options prior to shipping.